AusPost employs 35,049 full-time and part-time staff, operates
4,477 postal outlets, serves 1.10 million customers in its outlets every
business day and delivers mail to 9.68 million addresses. In 2003/04, the
organisation earned a record net profit of $371 million (up from $331 million
in 2002/03) on earned revenue of $4.16 billion. AusPost offers one of the
world’s lowest-cost letter services and also leads the world in terms of
delivery efficiency and reliability. These results prove that quality community
service and healthy commercial returns can be attained simultaneously.